Webinars
Free
119 (Closed courses will not be included.)
Overview
  • Overview
Description
Access the recordings of GPA Webinars!
Catalogs
Recorded webinars geared towards individuals with 10+ years as a practicing grant professional. Job Level: Senior/Director/Manager
Recorded webinars that fall in the track of consulting.
Recorded webinars geared towards individuals with a bachelor's degree and/or 0-3 years of related experience or combination of education and relevant experience. Job Level: Entry Level/Administrator/Coordinator/Writer
Recorded webinars that fall in the track of evaluation/collaboration.
Recorded webinars that fall in the track of federal grants.
Recorded webinars that fall in the track of grant management/budgets.
Recorded webinars geared towards individuals with 4-9 years of relevant experience or equivalent combination of experience and relevant professional degree (GPC, CFRE, MBA, MPA, MRA, etc.) Job Level: Associate/Specialist/Assistant
Recorded webinars that do not fall in any other track.
Recorded webinars that fall in the track of personal growth.
Recorded webinars that fall in the track of proposal development/communication strategies.
Recorded webinars that fall in the track of prospect research/donor relations.
Courses
Join us for a dynamic session led by Philip Deng,  where we demystify the intersection of AI and grant writing. This workshop will debunk common myths surrounding the role of AI in the grant writing process. Through discussion and practical examples, participants will gain insights into how AI can enhance the craft of grant writing.
Competition is fierce for grant funds. Grant-seeking organizations must be well-prepared to complete and submit grant applications. Conducting a grant feasibility study analyzes the chances of successfully securing grant funding. Essentially, it helps grant seekers determine the probability of obtaining grants by evaluating the current organizational information available. After taking this webinar, grant professionals will be better positioned to validate their organization’s grant funding potential before
With so many types of program evaluation to choose from, how do you pick the right one for your grant project? Choose wrong and it may look like the program failed, when really it just wasn’t ready for that stage of the adventure. We will present key types of evaluation and review when you might want to choose each.
The FEMA: Procurement Under Grants 101 session provides an overview of the rules and requirements for FEMA grant recipients and subrecipients when purchasing under their FEMA award. The presentation will cover the rules applicable for state and non-state entities, full and open competition, methods of procurement, exigency or emergency circumstances, and other key considerations for contracting.
The importance of mentoring to grant professionals from the perspective of both mentor and mentee.
The Top 10 Mistakes When Purchasing Under a FEMA Award presentation details the top 10 most common noncompliance findings from Office of Inspector General audit reports. Participants learn about common procurement compliance pitfalls and how to avoid them in the future.
This session will address how to utilize Agile ways of working (regardless of tool or framework) in your organization to significantly improve the grant seeking process.
Join us for an interactive session in improving critical thinking skills to unite grant research with strategic plans to help secure more grant funding.
For those grant professionals tasked with finding and securing funds from private funders, the world of foundations (or other non-public funding sources) can seem daunting. Often, there are no uniform guidelines, no explicit submission instructions, and most don’t have websites or working phone numbers. Many are not even accepting unsolicited requests for support. How is a grant professional supposed to navigate these uncharted waters? With over 20 years working with private funders, David Broussard, GPC wi
What does a funder mean when they require you to use an evidence-based or evidence-informed program design? This session will help you learn the varying levels of evidence expected by different funders, how to find models upon which to base your program, and how to explain all of this in your application.
Learn how to use storytelling in grants beyond a simple quotation from a client. We guide you step-by-step through multiple examples with different storytelling approaches to use in your own grant applications.
A colleague hands you a grant that doesn’t fit your organization’s needs OR your schedule, and you’re expected to (literally) take it. No more! Come learn a #grantpro move that prioritizes your time, talent, and success. Learn how to just say “NO!”
Grant professionals have all heard this question, “We got the grant now what happens?” ... This session will focus on “now what”. The post-award process is as critical to the grant lifecycle as the pre-award process, if you understand the best practices of post-award management before you get the grant you have the edge.
Confused about managing subrecipients on federal awards? Discover how to confidently identify, assess, and monitor subrecipients with practical tips for addressing challenges and avoiding pitfalls.
Using empowering language when writing about our clients wins just as much funding as using shaming language. Plus, nonprofits that use disparaging language about their clients have poorer outcomes. In other words, there is no reason to make our clients sound poor and helpless in our writing. But how exactly do you do that? This workshop will break it down for you.
New to grant writing? Need a system to keep your sanity (or at least appear so)? I’ll share the mostly free tools I used and the system I created as a first-time grant writer and nonprofit newbie.
In this session, participants will learn seven methods to prioritize proposals for a grant team to write as well as ways to facilitate prioritization discussions about grant opportunities beyond being deadline-driven.
Ever feel like you are stuck in the middle, pulled in two directions between your organization and your funder? Maybe that’s the best seat in the house! Learn how to make an impact as the middleman!
This webinar will provide an overview of the ins and outs for applying for and managing grants from pharmaceutical and medical device companies with a focus on medical education grants. Grants from pharmaceutical and medical device companies are regulated under the Physician Payments Sunshine Act and must meet requirements related to accreditation standards for continuing education which requires special handling of grant applications, use of funds, and reconciliations. The webinar will be didactic with opp
Great grant budgets are essential to your proposal, just as essential as your prize-worth prose. We’ve got to be strategic about our grant budgets, and different types of proposals demand different types of budgets. Come to this not-a-math-person, not-an-accountant workshop to hone your skills at telling a story with numbers (and with a budget justification).
For those grant professionals tasked with finding and securing funds from private funders, the world of foundations (or other non-public funding sources) can seem daunting. Often, there are no uniform guidelines, no explicit submission instructions, and most don’t have websites or working phone numbers. Many are not even accepting unsolicited requests for support. How is a grant professional supposed to navigate these uncharted waters? With over 20 years working with private funders, David Broussard, GPC wi
A strategic approach to grant seeking can advance equity on campus. The session will include guidance on writing styles for equity-focused projects, and real-life examples of grants improving equity.
Wondering how AI will impact your career? Want to know what tools are available and how to use them ethically? This is the event for you! As a grant writing professional, staying ahead of the curve is critical to success. This unique, peer-to-peer discussion will provide you with the opportunity to ask questions, share your own insights and engage in informed conversations about the future of the field. Led by Your Nerdy Best Friend, Beth Z, this online town hall will take you on a journey of discove
Enhance your reviewer profile and take your knowledge of grants to the next level. Learn how to become a grant reviewer for Federal awards by expanding your knowledge of the peer review process and what it takes to be selected as a reviewer.
Join us for demos of the latest Census Bureau data and tools: American Community Survey, 2020 Census, data.census.gov, and Longitudinal Employer-Household Dynamics (LEHD) workforce data tools.
Getting a "no" is a tough moment. You're frustrated to lose out but also wonder why. We'll cover the top 10 reasons you get declined and what you can do to prevent it.
A well-edited grant proposal is critical in today’s competitive landscape—even when you have little time and few resources. Learn strategies used by professional copyeditors for your next proposal.
Deadlines, outcomes, funder profiles, word limits, LOIs, reports – grant professionals have an ever-expanding list of things to keep track of. In this webinar, you’ll get some practical strategies you can implement right away to help you organize your work and keep vital information at your fingertips. *This webinar is a promotional webinar by GPA's Annual Sponsor.
If you’ve ever wondered how to advance your grants work toward larger leadership positions, this session will offer an insider’s view. This interview-style webinar will reveal the story of a junior hire who elevated her nonprofit’s private grants portfolio—and her career. Her trajectory points at a virtuous cycle useful to all ambitious grant professionals.
Writing successful grant applications since the pandemic is harder than ever with changing federal requirements. Discover ways to increase the odds of developing winning proposals for federal funding.
A Needs Assessment is one of the anchors of a strong and compelling proposal. The session will focus on establishing the case for funding support by presenting meaningful data, comparative statistics, vivid stories that exemplify need, and statements that demonstrate alignment to the funder’s mission and initiatives. The discussion spotlights practical techniques such as the use of tables, charts, and pictures to emphasize salient points.
This session will help consultants increase their happiness and success by offering strategies for finding clients that are a good match to their values, interests, temperament, and work style.
Data plays a critical role in grant development: it informs the need statement, illuminates gaps in services, supports evidence-based solutions, and validates success through reporting and evaluation.
During this session we’ll discuss how OMB 2 CFR 200 requirements and recent legislation have impacted the administration of federal grant awards. There are key considerations, which have been heightened due to the increase in federal funding, which will be addressed in more detail.
With the rise of Artificial Intelligence being able to create, write and design everything from appeals to grant submissions, how do we combat the rise of the robots in order to stay relevant to the organizations we work with? Simple. While AI is capable of handling certain tasks, it is not able to possess the "soft skills" or "human skills" that are necessary to building truly deep relationships. Before the machines take over, let’s talk about it.
The uniform guidance is a living document. Revisions occur over time. The Office of Management and Budget (OMB) released a preview on September 21, 2023 of an extensive “redrafting.” This webinar is for everyone who works with federally-connected grants. Discover the changes, some very positive, with a cross-reference to the 2020 update, and take a deep breath! Final Rule expected by December.
Evaluation is key to a successful grant application. Attending this session will increase your knowledge on how to work effectively with external evaluation firms and consultants as a grant pro.
You received a grant from a private or corporate foundation – now what? Learn best practices for post-award grants management of non-federal grants, with examples of grants management tracking tools. From budget and application to close out – we’ll walk through ways to better manage grants and become a good steward of private funding.
Transformative community development projects often present as complex, time-crunched grant proposals. Join this interactive webinar where two seasoned consultants share the successes and lessons learned from tackling a large-scale state application by uniting their complementary “superpowers.” No capes are required—just an open mind to explore grant consulting possibilities beyond traditional consultant and sub-contractor working relationships.
An introduction to federal grants, including types of grants, key stakeholders, and the grants life cycle.
Are you interested in helping your higher education institution meet its learning and research goals? Join us to explore the higher education funding landscape and position your projects for success.
Earmarks set funds aside for particular projects, bypassing traditional grant solicitations, and have been part of the federal budget process since the first Congress in 1789. Because of past controversies, Congress passed a temporary moratorium on earmarks in 2011, later re-instated in 2021. Earmarks may be an alternative for your projects and federal assistance programs to date.
This session addresses key grant management requirements for recipients of ARPA State and Local Fiscal Recovery Funds from the perspective of recipients’ legal obligations and presenters’ experience assisting local governments in designing and implementing federally-funded activities in the FRF program as well as providing counsel and legal representation to grantees in major federal assistance programs to date.
Many corporations and foundations are consolidating their giving into fewer, larger awards. No matter the size of your nonprofit, you can benefit from the specialized strategies that lead to significant private grants. Join our webinar as we discuss the key differences between competing for your nonprofit’s annual awards and those that stand to make up your largest private grants to date.
Overwhelmed with managing federal grants? Discover how to confidently use our four pillars of success across a wide spectrum of requirements with practical tips to overcome compliance challenges.
Some funders are now requiring you to collaborate with other organizations in order for you to receive grant money. Learn the key do’s and don’ts of collaborating with a partner.
Can introverts be successful consultants? Spoiler Alert! Yes, they can.
Since the launch of Grants.gov in 2002, there has been an increasing interest on the part of the federal government to improve efficiency and reduce improper payments through the use of digital assets. These digital assets serve to collect, protect, manage, and analyze data. This webinar, Data, Data Everywhere, will provide an overview of recent trends and the new realities of data and grants.
In this webinar today you will learn more about pre-planning. Including what this means, what applications are “best” to pre-plan for and effective tools for pre-planning.
Institutions of higher education are constantly innovating, which often requires grant funding to support. In this session, we’ll explore the federal grant funding landscape for education and research initiatives at institutes of higher education and how to get your institution grant-ready.
Have you been thinking about becoming a grant consultant? Come learn more from Susan and Don about things you need to think about before making the leap!
To facilitate a conversation based on real examples about how we can use partnership and collaboration in our work as grant professionals to improve our success as individuals, as grant colleagues, and as grant-seeking organizations.
“Responding to Change OVER Following a Plan” is the fourth Agile value in the Agile Manifesto. It is one that successful and sustainable nonprofit organizations abide by, whether they use the Agile label or not. In this session, we’ll look at how to embrace this value in your grant team to help your team thrive at a sustainable pace.
Thinking about becoming a grant consultant? Come hear more about the ride it can take to be a consultant and why it’s a joy as well.
So, you are thinking about becoming a grants consultant? Listen to this three-part series designed for the beginner, intermediate and advanced professional about what it takes and things to think of as you make the transition.
This presentation explains the unique nature of funding for for-profit companies. We will discuss the types of grants available to for-profit companies; provide a comparison between grants available to for-profit and non-profit organizations and discuss resources available for grant writers seeking to assist for-profit companies.
Learn more about strategically planning out your grant proposals by defining what strategy is and what strategic planning means. And then delve into the three questions you are going to ask yourself and why this is all beneficial.
Writing with Passion and Power will ask you why are you writing in the first place, give you the ABCs of what you need to know, give tips for effective writing, give constructive feedback and focus on a “writing-positive” culture.
Grant applications are changing at the speed of light! Learn techniques to prepare successful online and paper proposals that get to the point quickly and motivate grantmakers to provide support.
Do you want to be more successful in seeking foundation grants? Of course you do! I've had candid conversions with grant makers to learn what they wish we would (and wouldn't) do as grantees. Join this session to learn how you can improve your relationships and approaches to foundations to achieve success.
With nearly $1 trillion in federal grants and countless other funding sources mobilizing to respond to critical needs in our communities, the last thing on the mind of many grant recipients is documentation. But history teaches that expensive and long-lasting consequences can result when documentation of grants is lacking. Explore habits that increase your odds of successful grants while reducing the risk for cost disallowance.
Interested in learning more about the grant opportunities available for Native American tribal governments and Alaska Native villages? Join us to explore this funding landscape and learn how to position your projects for success.
We have all had to answer the “sustainability question” at one time. This session will offer grant maker insights, different ways to look at the question, and strategies for answering it.
Agile leadership in nonprofits focuses on empowering nonprofit professionals, regardless of their title, to embrace the role they can play as a leader within their teams (especially grant teams!).
If you have questions about measurement and evaluation, this webinar is for you. Amy Puca, a longtime grant and program evaluator, will be on the line to share information about the issues grant writers confront regarding data and evaluation, from the initial gathering of needs data from clients to enabling clients to report back to funders.
Join a seasoned evaluation consultant to learn more about incorporating evaluation into grants and best practices for bringing an external evaluator into the grant writing process.
One-page reports are a great way to provide a snapshot of a project’s activities and impact to stakeholders such as advisory groups, college administrators, and funding agencies. Summarizing key evaluation and impact facts in a format that is easily and quickly digestible engages the busy reader and can make your project stand out.
Where’s the data? You have 30 days to develop a proposal. Your progress report is due and you need comparative data. What are the best strategies to mine data? This webinar is for any grant professional who has ever had to justify a proposal or substantiate a progress report.
Each day grant professionals must meet the expectations of their board, leadership and constituents. How is it possible to stay on track and manage multiple priorities, oversee other staff and meet grant deadlines and reporting requirements? This session will dive into some do-it-yourself Microsoft Excel tools to help streamline work and support organizational efficiencies.
A strong evaluation plan is not just beneficial for a grant application but also for getting useful data. This session will help you learn more about how to develop a realistic evaluation plan.
Fundraising for an arts organization presents its own set of unique challenges — but knowing where to look for funders and what approach to take can make all the difference. In this webinar, we will share the tools, knowledge, and guidance you need to write a winning grant for your arts and arts education programs.
Case Study: An in-depth look at how six theatres, formerly competitors for the same audience, became collaborators to achieve not only program success but marketing, grant, and community success.
Is your nonprofit facing a surge in demand on your services, while also struggling to raise funds during the COVID-catalyzed economic downturn? Wondering about what you can do to replace your annual in-person fundraising event to bring in that much-needed cash?
Grant Management plays an essential role in ensuring continuous grant funding, particularly with compliance, audit, and funder relations which is key to having an excellent grant history, providing transparency, and effective management of funder’s grant dollars. This session will highlight the relationship between grantor and grantee, and it will demonstrate how organizations need to ensure their grant teams are engaged in their work and committed to achieving the goals and objectives presented in the or
Learn and Discuss the GPA Code of Ethics. This version is geared towards those who are Grant Consultants
Learn about and discuss the GPA Code of Ethics. This version is intended for those who are full-time employed grant professionals.
This webinar on GPC Virtual Study Groups: How to Plan, Facilitate, and Participate in a Live National Learning Experience will present effective methods, resources, results and recommendations from facilitators of the first live national GPC Study Group conducted from February to April 2018. The group presented an exciting opportunity to learn together and effectively assist regular attendees in studying for and passing the GPC exam. Grant professionals who are interested in facilitating future groups for a
Join a fast-paced, interactive session that covers 14 grant ethics scenarios and solutions in the form of a game of bingo with prizes for the first few winners. A brief Q&A session on ethics follows.
What does your grant readiness score mean? How does it compare to other organizations? Learn about common strengths and weaknesses seen amongst grant seeking organizations and how to address them.
Consider attending this webinar to overcome the fear of federal grants management. We will focus on the award phase and the post-award phase which will include budget management, property standards, policies & procedures, and grant reporting.
Mary Beth Foley, Grants QSMO Customer Engagement Lead, will present on the Grants QSMO current initiatives, their path ahead, and gather insights from GPA members on how the Grants QSMO can best improve federal grants management for applicants and recipients.
One of the greatest challenges we face as grant professionals is getting the information and resources we need to craft project ideas and develop competitive proposals. This information is often spread across multiple people and departments… from finance to program managers to senior level staff and CEOs. This session will teach you what it means to manage up and across and how to do it with exercises and real-life examples. You will walk away with key tools to help you get what you, when you need it and in
Based on Susan’s book by the same name, in this hands-on session, participants will learn the key building blocks of a successful fundraising program; determine their organizations’ readiness to embrace fundraising; learn the primary fundraising vehicles used by professional fundraisers; and identify specific steps they can take to implement a fundraising program in their organizations.
This webinar will share practical how-to information for experienced grant professionals to prepare for and apply to become a GPA Approved Trainer along with the career and business benefits.
A post-award kick-off meeting is vital to grant success. This session will provide a framework for planning, organizing and facilitating a successful kick-off meeting.
In this webinar, Julia Campbell will talk about how to spread ideas with storytelling. It will focus on getting people from being passive to passionate.
This training is an overview, uniquely designed to turn your current staff, Board, and volunteer team with a heart for your mission into a fundraising powerhouse you need to succeed.
We’ll discuss how to put a value associated with the donation as well as how to reflect it in a budget and ideas for how to discuss in-kind contributions in the grant narrative when appropriate.
In our work and everyday life, we encounter difficult and challenging situations and people. In this session you will determine your conflict management style and how to respond to conflict.
Many grant applications ask a sustainability question. For example, “How will you continue the program after the grant funds end?” If your answer, is “we will get more grants” you failed the test.
Have you ever gotten a call from a small business wondering if they could get grants to support startup or growth efforts? Rachel Werner, GPC, and Micki Vandeloo, GPC, will discuss the comprehensive approach they developed for one small business and some funding options for small businesses. Let’s get down to business!
At every stage of your career, you deserve a career development strategy. This webinar will cover how to build your career development strategy to shift from a sense of merely surviving to truly thrive.
Amanda is a self-proclaimed logic model evangelist, and she wants you to be one too. In this webinar, you will learn how to make and use a logic model as a tool for grant writing, program development, and sometimes just for fun. By the end of the session, she hopes you will be able to use logic to write stronger grant proposals and wow your funders.
Many tribal governments sustain their nation with grant funding. A standardized grant management process is imperative for compliance and maximum drawdown. This webinar will address solutions to the challenges tribal communities face as well as best practices for managing their grant programs.
Match? Cost-share? In-kind? Cash? What’s the difference and how do you demonstrate/document a match appropriately? Yes, it’s a lot of work, but it is possible to meet funder requirements without angering partners, vendors, and bosses! In this session, we’ll look at the what, when, and how of capturing matching funds or cost-share to meet your project obligations and provide a few tools to make it (nearly) seamless.
This session will present a set of concrete strategies that foundations can pursue to productively frame the public narrative around their causes (as well as what tactics they should avoid) based on the science of culture shifts.
Meaningful stakeholder engagement is involvement of constituencies as integral partners in advancing the work of organizations and institutions. As more funders embrace stakeholder engagement in the grantmaking process, what does this mean for grant seekers? In this webinar, we will explore why stakeholder engagement is integral to grant strategy and how grant professionals can help foster meaningful stakeholder engagement to support an organization’s development.
The uncertainties of 2020 have taught us that nonprofits can no longer do business as usual. This includes the budgeting process. Using an outcome-based approach to budget, nonprofits can learn to become more intentional and better align programmatic revenue and expenses to organizational goals and priorities.
This course will walk you through a Logic Model with all its component parts so that grant writers understand how to develop the Performance Management (M&E) sections of proposals.
Do the words “Strategic Planning” fill you with dread—or even fear? Learn to creatively apply strategic planning tools to your grants planning process and reach new levels of success!
Participants will learn ways to enhance public speaking and presentation skills to present relevant, interesting information about a grant project that the audience will understand and remember. While focused on the skills you need in a public speaking or presentation situation, the skills learned here will also apply to individual conversations and group meetings. Learn how to convey ideas competently and confidently to 1 person or a room of thousands.
If you believe a program evaluation is a useless activity that generates lots of boring data, is an add-on, or is just about proving success or failure of a program, this is the session for you.
This session gives consultants an alternative for non-grant-ready callers, and a roadmap to help that new agency become a grant-ready, sustainable nonprofit (and client)!
In a COVID-19 world, nonprofit professionals have continued to shift their priorities, projects, working habits and team members. This can make work incredibly inefficient and difficult to manage. We’ll discuss better ways to become successful in a changing environment and think about the impact in the long-term.
Learn about key Census Bureau data for grant applications and discover new ways to access them through live demonstrations of Data.Census.Gov and Census Business Builder!
Monitoring and tracking subrecipients while maintaining compliance is a challenge for all localities, but especially for those with fewer resources. This webinar offers practical solutions to help you do so for your organization.
This fast-paced interactive session will strip back the myths and mysteries surrounding the Logic Model Process ... and give you the tools and concepts you need to put the Logic Model to work for you!
Funders need to know who you are before they can make those big grant awards. Discover some simple do-it-yourself marketing techniques that will enhance your ability to build relationships and obtain grant funding.
Are you on the fence about becoming a grant consultant? Does going out on your own leave you excited or bring on a fearful cold sweat? Learn the pros and cons to help you make the right choice!
If you have ever wondered what it might be like to start your own consulting practice—or if you are newly down that path—you surely have many questions about this new career. From marketing to setting up shop to setting fees, join two veteran consultants as they present a fast-paced Q&A around the most common questions asked and the honest answers you have craved.
Do you get anxious when email comes finance department with monthly statements? Quell the anxiety with this session that will lead you through financials and terminology so you can put the Tums away.
The uniform guidance is a living document. Revisions occur over time as new legislation and other requirements are implemented. There are other influences such as Executive Orders, Presidential Memos, and developments in technology and standard data elements. This webinar will highlight updates you should know.
Write a better application by incorporating formal arguments and storytelling into a grant narrative to better engage and inform the grant reviewer. Learn how and why in this presentation! Presented in an interactive format, attendees will learn the theories for integrating arguments into their grant narratives and discuss ways they might use this technique to improve their own grant narratives. We will also review potential source for data to strengthen your application.
A major shift is coming. Can you feel it? Community-centric fundraising is quickly gaining momentum around the sector. What does this mean for the grant profession? Based on the raw and real experiences of a diverse group of grant professionals, this session will examine how grant professionals put communities at the center of our own work and build the voice and power of communities.
Unexpected circumstances can arise during program implementation that includes changes in key personnel, no-cost extensions, re-budgeting, and others. Delve into common issues that arise when plans change, and how to best address change through the amendment process that requires approval by awarding agencies. The session includes handy templates to assist with amendment requests.
Learn how to understand and work effectively with fiscally sponsored nonprofit organizations.
Getting to your next level of grants success shouldn’t be confusing. You can do it – here’s how! Wherever you are right now, this masterclass is for you! In this fast-paced, high-takeaway live online training, veteran grant professional and grantmaking officer Maryn Boess reveals GrantsMagic U’s unique Grants Success Path – the powerful 10-step road map that cuts through the often bewildering “grants wilderness” to lead you reliably to your next level of grants success.
Are you increasingly frustrated with the limitations of online foundation applications? If you find it difficult to distinguish your program from the competition, this webinar will offer some angles that create efficiency and stand to lead you to your largest foundation or corporate grant to date.
Conflicts come in all shapes and sizes. You may have a disagreement with a colleague or supervisor or need to tell a client or collaborator that you think they should approach a project a different way. Learn productive strategies to manage these conflicts in a way that preserves your relationship while garnering the desired outcome.
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